Faq

Thanks, Abbie. So funny, as I just had one of these questions answered immediately by looking at this!!! I appreciate it.

Thank you for this information!

Great links to read.

Isn't Pixels and Fine Art America one and the same? When I joined many years ago it was with FAA, and then my page got transferred to Pixels. Do I also have a FAA page and do new uploads I put in one show up in the other?

Choose the site you want to use and use that. The other will show automatically.

Just household... Fine Art America
Selling everything? Pixels

Thank you so much for the helpful information, love it.

Great idea to get all these links in one! Thanks. Easy to navigate.

WHAT DOES "STICKY" MEAN?

Thank You for Posting!

Hi Abbey-
I would like to introduce myself, my name is Gabby Tary.
And actually I'm tickled pink about FAA. First of all I'm honored my name does show up when searching, lol.
I've been a part of FAA for some time, but only recently did I discover the value.
Must admit when you changed the homepage I went crazy happy, I started to investigate further.

However, the reason I'm communicating with you is to ask a few questions about the website I'm building within FAA.
In fact, and I know this is a big favor to ask, if you could look at it.
I want to make sure technically I'm not screwing up the payment part.

Or a link to do's and don't when building a website within FAA.

- The artist on FAA are incredible ,so at first I'm like OMG how can I call myself an artist, but then I
discovered that the products are absolutely great looking with some of my work.

So the problem I have, even when I don't price the product it still shows up and some art isn't meant to be on products..

But then I discovered that I can do a whole lot in that little box with HTML, since I can code
that's great. So I chose the images and then linked it directly to the page where they can buy it.
So I figured that out but I can't figure out how to filter those products out when I click on links that is in FAA .

So is there anyway besides not adding the price to product I can filter out those products which don't look good with the art?

And yes, I agree with you on the article about selling, that's my next step once my website is finished.
And what people don't realize, promotion is hell. And promotion is a full time job.
I've done nothing yet, because I want the website to look good.
Thank you I'm sorry about the long post
Gabby:)

Abbie,

Please consider adding the rules for Group admins to the list.

Also, are there rules for contest creators? Can we limit the emails from contests also?
(I don;t think "voting in two days" and "voting begins today" and "one day left in voting" and "Only 15 hours left in voting" and on, and on are necessary nor productive)

Thanks for your consideration.

I'll be in shortly to follow up

Hello

If you choose not to sell something, leave the space for markup totally blank. Not even a space.

You cannot choose between canvas, metal, acrylic, framed or paper prints etc. Only the products or all the prints

Search pages (such as particular product searches) take 24 hours after the prices added to be shown

Use DEFAULT SETTINGS to change pricing for future images
Use BULK IMAGE EDIT for existing images or
EDIT IMAGE for singles

It takes a couple of days for the other pages to catch up with changes

Dan

Yes I will add a link to the group guidelines and have a chat with Sean about the contests emails although there are already spamming rules in place that may work.

Thank you for this information L Cecka!
As I am new here, this is very helpful!

I've been a member of FAA for years, but I still don't know all the site provides!

Thank you so much for these links! I've had a neglected account here for a long time but have just recently been freed up to start working on my art full time. Whee! This info will be so helpful in learning what's available and how to use it.

I am new! How do I like and comment on art? How do other artists follow me?

I ordered one of my own prints just so that I could see the quality (which is nice), however I did not log into my retail account. Will I still get my commission on the print?

Scarlett, if not on the account that uploaded the art, you paid our price, plus yours. So you'll get your royalties

If logged into the artists account that uploaded the work, you don't get paid the royalties and purchased at a lower price

How do I add a profile image? (Sorry, I find the answer already :) )

How and where is the ability to send a newsletter? And how do it find my list of people who have signed up?

So, this is the Main Discussion Page. So are there others?

Could I start my discussions somewhere else than here, MAIN discussion area.

Barbara,

email campaigns are for premium members. You also need to be ok'ayed for these so if you are a premium member just let me know and I will pass this to our developer

Added IPTC and why it is important to use it before upload

I have no idea where else to post this!

Forgive me if this is the wrong place, and please forward me to the correct place.
Thank you anybody and everybody.

"I am confused. I have never done this before with AI, as I am fairly new to it, however I have seen it done over and over again way more time than I can count. I have not always noticed whether the artist says AI or not. Not sure it even matters, does it? I mean even if it is a painting, does that matter either without the subject's permission?

Either way, for the first time ever, and only for a contest I posted a movie star using AI. How does FAA allow themselves and the artist to sell without permission? They obviously do, or there would not be SO MANY for sale.

Personally, I don't feel right about it and do not think I will do it again, also I may even delete it.

I am looking for feedback, not only on AI, but the fact that it is anything, or anyone famous done in any form. Because, I don't get it.

Thank you all, I appreciate your opinion."

I am a bit confused, to say the least. I have read quite a few questions on the discussion boards, but haven't found a satisfactory answer, so I am posting this query. As I was browsing on FAA, I decided to look for Buddha paintings. Here is a link to the page I was on.
https://fineartamerica.com/art/buddha
There were 1460 images, quite a few of which had absolutely nothing to do with Buddha, but none of them were mine. I have posted multiple images in the past 10 years that have been clearly tagged as Buddha, so could you please help me understand why none of my images showed up? Am I missing a step somewhere? TIA

Ekta Gupta, if you scroll through the pages, you would see your painting somewhere down in the order. Or try sorting in different orders.

Abbie, I have a question for you. Today, when I went to my Groups to post an image, 5 of my groups disappeared. Here is the list that seems to be gone.
Lady Photographers & Artists
Your Very Best Work
1-Day Waiting Room Art
Seasons
Season of Trees in Photography

Hi Marcia,


I can see all 22 of your groups - including all listed groups above.

I've uploaded new images two days ago that appear when I'm logged into FAA but have not correctly propagated to my own website.

From my own FAA profile, if I go to Collections and click on my City of Dreams collection (using current version of Firefox on Windows 10) I correctly see nine images. From other browsers (I've tested current versions of Chrome and Opera on Windows 10, and Safari on iOS 17.1.1) if I type alexlapidus.pixels.com and click on the City of Dreams collection, I only see the four images that I had uploaded previously, but not the newer five (they also don't appear in other collections I had placed them in).

However there are thumbnails for the new images in the Collections overview of the City of Dreams collection at alexlapidus.pixels.com/collectiongroups , so I know they're in there somewhere, just not accessible.

Thanks for any help you can offer!

Thank you, this was so helpful.

I’ve been with FAA since July 2022 and have uploaded over 170 images of my paintings. I also set up my website using the FAA template (ie. the dot pixels). I noticed that when I google my name on the internet a whole bunch of my paintings show up as images (which pleases me). Many of the images of my paintings on the net when I click on them, visit me to my FAA profile page, which is fine. However I also noticed that when I click on other images of my paintings on the net to “visit”, it takes me to the Pixels website directly (not my FAA profile page or my FAA personalized website). When I go to the pixels website, I am able to log in using my regular FAA password, but it says I’ve not uploaded any images yet. That’s not my concern though. My concern is that if someone were to see my painting on the net and visit the pixels website that it is tagged to directly, would they be able to buy from that pixels site directly (by passing me) and I don’t get any money from that sale?

Hi Roger,

When you make a sale on any of the many websites owned by FAA / Pixels - you will receive your markup for that sale.

The three main sites are listed below.



Your Fine Art America site will show all substrates of prints and Home Décor only.
Fineartamerica.com

Your Pixels site will show all substrates of prints and ALL other products.
Pixels.com
This is where you want to send your potential customers if you have not upgraded to premium.

If you have upgraded to Premium your Pixels Premium site will show all substrates of prints and ALL other products.
This will be the site you want to send your potential customers – They will see only your art work with no distractions or links to other artists work.

Your Artist sign-in and password is the same for all three sites.

Thanks David.

A question on tagging. FWIW I'm a retired research librarian with experience in digitization and archives. Librarians live and breath Cataloging. Mine was Library Of Congress stuff which mean minutia.

So my question is about the structure of tagging. In library cataloging, keywords or tags can be added as single words followed by a comma or as phrases followed by a comma: wood, work, woodworking, woodworking gift, woodworking birthday present. Barring Boolean phrasing, if I add wood, work that would equal wood, work or woodwork or woodworker or woodworking in the user search query. The suffixes are assumed by the search engine.

But that's in library world stuff. Do those rules apply to FAA/Pixels? Or do I have to add tags as separate items: wood, woodworker, woodworking, etc.?

Hopefully that all makes sense? I don't know what search engine is used here, thus my question.

Question on pricing that I don't see answered in FAQ:

I recently uploaded a new image and compared the pricing of the identical product (print size and frame, etc) on my FAA account and on my Pixels account. I had always presumed the retail would be the same between the two accounts. To my surprise the pricing on my Pixels account was about 28% higher than my FAA account. And I was comparing apples to apples. Why is that?

@david - when your logged into whatever site your in - you see the price you pay, not the price I pay. The more money is the right price. The low money is the one the right price. If you log out of whatever site your in you'll see the prices are the same.


----Mike Savad

@Mike - I was comparing apples to apples. I was logged into both when I was comparing them. Then I logged out of both and compared them with the same results - about a 28% difference. When I did the same for one of your images -- comparing both FAA and Pixels -- they were the same pricing. I'm not sure what's going on with my accounts.?!?

Here's an example:
$74 https://fineartamerica.com/featured/picacho-peak-sunset-pano-david-t-wilkinson.html?product=canvas-print
$94 https://davidt-wilkinson.pixels.com/featured/picacho-peak-sunset-pano-david-t-wilkinson.html?product=canvas-print

Any help/guidance is appreciated. What am I missing?

Thanks,

Dave

This is a follow up to my own question above.

I submitted a tech support request and Abbie replied quickly with "Please check the currency you are viewing on (footer)."

That was the problem. For some reason Pixels had me in Ottawa, Ontario, Canada using Canadian currency! And I live in Sister Bay, Wisconsin. Don't know how that would have happened. I've corrected my location and that solved it.

Dave

I'm a paid artist and have another artist friend who has reached out to me with a problem she's having logging in. I'm not finding help for this anywhere. She is a new, paid member and hasn't been able to log into her account. She set some basic things up initially, but would like to dig into it more now and is unable to log in.

She tries to reset her password but never gets the email. She has tried multiple times since September and has checked her Junk folders but is not receiving that reset email for whatever reason. She only uses one email address (a simple one that she wouldn't make an error in). I've tested her email with her and it's fine. One suspicious thing is I sent her a message through the pixels contact button on her artist page and she hasn't received that either.

She uses Chrome and Firefox on Windows on a PC.

She phone and was told to go to the Contact page and fill out the form. She has done that about three times and never gets a response. She has tried everything she can. I've tried to help her from different angles and have ruled out different possible problems. We've run out of options.

Is there any way someone can contact her by phone or manually by email (not through the site platform), verify her identity then reset the password for her to something simple. That way she can log in, change her password and get onto the business of setting up the rest of her account? I don't want to reveal her name and email address in the open here, I can provide it privately. Thanks.

It's very simple... If she's not getting emails, all of which were sent, she's not getting the emails.

A couple of email programmes block us entirely but it's more than likely that all the emails are sitting in her spam folder.

If you are happy to be liaison, message me

H.i everyone.

Thank you for the information.

Sou um novo membro deste site, e gostaria de saber se a produção de conteúdo para o blog pode atrair novos visitantes com base em busca pelo google? grato.

One of my images (zebra) is not offered as any kind of print. There may be more. I think I set the prices for everything to default as instructed. I want all products available for purchase so I know everything is working correctly. What do I need to do?

Hi Karen,

Your Zebra image is 370 x 462 pixels in size –

Much too small for really anything – Even stickers should be 830 pixels and up.

That is why prints are not showing – FAA will only show prints that your size image will produce.

My suggestion – what ever you are taking pictures with – look for settings and adjust images to the largest available size. Then post those images.

For Instance - A 2000 x 3000 pixels image will allow printing of a 20” x 30” print.


If you are working with digital - start with a large canvas.


Open the link below for more information about size –


https://fineartamerica.com/showmessages.php?messageid=6763465

Thank you, David. I picked the wrong photo to upload! Sorry! Love your artwork! LF

Are Descriptions and Key words new and automatically added?
Sometimes there are errors like sunrise and sunset?

They are now, its a new AI thing, it won't be able to know if its one or the other, just correct the parts you don't like.


----Mike Savad

Thanks Mike.

Thank you very much for your support!